Return Rabbit

Getting Started

• 📚 How Return Rabbit Works
• 🏟️ Request Life Cycle
• 🎉 Creating a Service Request
• 💻 Custom URL Setup
• 🔐 Shopify Permissions

Home Screen

• 🎣 Overview Screen

Shipping

• 🎏 Shipping Methods
• 🛳️ Service Facilities
• 📦 Standard Box Dimensions
• ⛴️ Shipping Aggregators

Returns Management

• *NEW* Shopper Groups
• 💵 Refund Methods
• ↩️ Exchanges
• 🌎 Exchange Recommendations
• 🧩 Catalog Exchange
• ️♟️ Automation rules

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Exchange Incentives

• ⛰️ Discount Forwarding
• 🥁 Bonus Exchange Credits
• 🏬 Fees and Incentives

Customization and Personalization

• ️🏷️ Shopper Portal Theme
• ️ 🛍️ Shopping Portal Login Page
• 📲 Customer Care Information
• ️ 🛤️ Shipment Tracking Page

Enterprise shipping module

• 🛠️ Carrier Configuration: Add a Carrier
• 🛫 Service Zones
• 🛣️ Service Lanes
• 📦 Interactions of dynamic shipping rates and direct shipping rates

User and Product Management

• 💻 Manage Users
• 🖌️ Manage Subscriptions

Product Updates

• 📑 Request Workflow
• ️ Black Friday/Cyber Monday Sale Prep
• ♻️ Green Returns - Shopper Gets to Keep the Item
• 📦 Warehouse Section

Integrations

• 🔗️ ShipHero Integration
• ️ 🛻 Gorgias Integration

FAQ

• ⚒️ FAQ's

Legal

• 📃 Privacy Policy
• 📃 Terms and services