By default, when your settings are configured to send a shipping label, we set up a USPS account with standard rates for creating return labels. Carrier Configuration allows you to add a carrier other than USPS or to add a carrier with which you have pre-negotiated rates.
The following carriers can be added to Return Rabbit:
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Pitney Bowes
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FedEx
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UPS
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Newgistics
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DHL e-commerce
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USPS
Please be sure you have the account information specific to the carrier you wish to add to Return Rabbit. Each carrier will require different information that may include your carrier account number, your account username, your account password, your account address and contact information, and so on.
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Go to
Configuration > Shipping > Carrier Configuration. -
Click the Add a Carrier button.
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Select the carrier you wish to add. A new page will open and you will be prompted to enter the the carrier details.
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Enter the required information for the carrier you are adding.
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Click Save to finish adding the carrier.
Once added, you will be required to configure your shipping methods and rates for the carrier.
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Click the Configure button in the Shipping Methods section.
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Select the Shipping Method and the Shipping Zone.
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Enter the Weight Range and the Rate for the shipping method.
Once a shipping method has been added, it will appear in the in the Shipping Method section.
Once you have added all of the shipping methods, the carrier is set up. The next step is to modify your service lanes for the newly added carrier.
If you have any questions or need any assistance, please reach out to us at support@returnrabbit.com