One of the major features offered by Return Rabbit is that you can have different carriers, such as USPS and FedEx, assigned to Shipping Lanes that serve customers in different cities, states and countries. Service Lanes define the pipelines that stretch across your service zones, connecting service facilities to your customer's home. Configuring Service Lanes also provides dynamic shipping rates for your customers.
For example, you could configure a lane to use USPS for customers returning items in State A to Warehouse A and another lane to use DHL for customers returning items from State B to Warehouse B.
By default, Return Rabbit creates a lane connecting the US Continental States to your Warehouse using USPS as a carrier.
Service Lanes utilize everything that you have set up so far in shipping. Prior to adding a service lane, please ensure that your Service Facilities, Service Zones, standard box dimensions, and Carriers and SLAs have been configured in Return Rabbit. See the following help articles for more information:
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Go to
Configure > Shipping > Service Lanes -
Click the Add a Lane button.
A new page will open where you will be prompted to add details about the lane.
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Configure the following information:
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Enter a name for the lane.
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Select the Service Zones for the lane from the Please select the source(s) drop-down.
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Select a Service Facility from the Please select the destination drop-down.
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Select the carrier for the lane from the Please select the carrier drop-down. Then, specify the shipping method(s) for the carrier. More than one shipping method can be selected.
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Click the Create Lane button.
If you have any questions or need any assistance, please reach out to us at support@returnrabbit.com